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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770


More Contact Info


  • Your Link to Water Bureau News Find the latest media releases & updates here.

The Portland Water Bureau‘s Community Information & Involvement team is available to answer calls from the news media 24-hours a day, seven days a week. 

During business hours, reporters should contact Public Information Officer Jaymee Cuti at 503-823-8064. Outside of business hours, all media calls to 503-823-8064 will be answered by an on-call member of the Community Information & Involvement team

The team is available for media and public inquiries regarding:

  • Water main and hydrant breaks within the Portland service area

  • Disruptions to water service within the Portland service area

  • Water quality issues

  • Road closures and traffic advisories

  • Other urgent and emergency situations