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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770


More Contact Info

Account Basics


Answers to Frequently Asked Questions

Open/Close Accounts

How do I open/close my account? Information for residents and landlords.

Contact Customer Service

Locations and contact information.

Leak Adjustment Requests

Guidelines for bill adjustments due to property side leaks.

Billing Adjustments

Basic information about billing, adjustments and appeals.