Language Access

The Portland Water Bureau is committed to providing information to all Portlanders, regardless of language.

Language interpretation over the phone
Water Bureau staff will provide an interpreter at no cost to you.

• For questions about your bill: 503-823-7770 (TTY 503-823-6868, or Oregon Relay Service 711)
• For water quality questions: 503-823-7525 (TTY 503-823-6868, or Oregon Relay Service 711)

Language interpretation at events
If you need an interpreter for a Water Bureau event, fill out the form below or call 503-823-7432. We provide the interpreter at no cost to you.

Translated materials
We translate communications materials when our community requests them and when the Water Bureau identifies a need for those translations. For examples, see our Annual Drinking Water Quality Report and our educational brochure about lead in water.

Questions?
If you have questions about translation or interpretation, please call 503-823-7432 or fill out the form below.