Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
Rates & Charges
The Water Bureau delivers water service to Portland residents and businesses.
Water rates are based on the cost of providing service to residential, commercial, industrial, institutional, and wholesale customers.
Water bills pay for:
- Operating and maintaining the water system
- Providing customer service
- Constructing and replacing water facilities
- Complying with regulatory standards
- Paying debt service on bonds
Portland Water Rates, Fiscal Year 2020-21
The average single family residential monthly bill for water service increased 6.5% on July 1, 2020. The monthly water bill for the typical single family residential customer using 5 ccf a month in fiscal year 2020-2021 is $44.89. The city adjusts water rates annually on July 1.
With the volume rate $5.593 per ccf = 1.3 gallons cost a penny.
The City Council Ordinance on water rates is available on the Auditor's website.
Learn more about sewer and stormwater charges on the Bureau of Environmental Services' website.